Shipping Rates

Free delivery on orders over $65.00. For purchases under $65.00, an additional shipping charge is applied. Different additional charges may apply for rural or South Island deliveries. Large/heavy shipments may incur an additional delivery fee of $25.00/$45.00 including GST per item which is in addition to the delivery fee.

Please Note: You will need to contact Stationery directly for items such as Business Machines, Copy Papers, Office Furniture, Stamps or oversized/heavy goods as we will require a custom quote for shipping and are not part of the above rate.

Delivery

  • Where we agree to transport the goods to a specified place, we will deliver, or arrange delivery of, the goods to that place.  Except where otherwise agreed, you will pay for all resulting transportation costs.
  • If no place of delivery is specified, delivery shall take place at the time when the goods are made available for despatch at our premises.
  • We can deliver the goods in instalments, and each instalment shall be treated as a separate contract.
  • Any time stated for delivery is an estimate only. No claim shall be made by you on account of late shipment, or delivery however caused.
  • All freight charges shall be at your cost unless otherwise agreed upon and stated.

Returns and Cancelled orders

  • All goods to be returned must have a Goods Return Authority issued by us. The issue of a Goods Return Authority does not guarantee that we will accept the return.
  • Where a faulty product is returned and you have requested a Goods Return Authority within 7 working days of despatch, and the returned product has not been used or opened, must be in a saleable condition you will be credited in full unless the return is due to an error by us. Freight charges will not be credited under any circumstances.
  • Faulty goods will be subject to the normal return procedures for the specific brand being returned.
  • Non-faulty products will require a Goods Return Authority, must be in saleable condition, and will be subject to a minimum 15% restocking fee.   Freight charges will not be credited under any circumstances.
  • You will be liable for all delivery and insurance charges incurred in respect of returned goods.